WEBSITE WOES?
WE’VE GOT YOU.
Got questions? We’ve got answers. If you need help customizing your design or solving a Squarespace problem, you’ve come to the right place.
Our business hours:
Monday - Friday
9am - 5pm EST
Squarespace Resources
Squarespace Guides
The Squarespace knowledge base is the most comprehensive source of tutorials for Squarespace users.
Squarespace Support
Contact Squarespace support if you have a question about Squarespace that is not answered in the knowledge base.
Squarespace Forum
Have a question Squarespace can’t answer? The community forum gives you access to tons of Sqaurespace experts!
Frequently Asked Questions
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You’ll receive instant access to Site School, a course and tutorial library designed to help you customize the template. You’ll also receive a contributor invite from Squarespace that gives you access to your template in 1-2 business days.
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Yes! We offer Done-for-You installation on your existing website as a bump at checkout. Learn more about here.
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If you paid in full, ownership will be transferred within a week or so of when you accept the contributor invitation. If you chose a payment plan, ownership will be transferred after your last payment is made.
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You can contact Squarespace support or go to yourdomain.squarespace.com/config/extendtrial while logged into your website. (Replace yoursubdomain with your internal Squarespace domain name.)
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Yes! You can add as many pages as you want.
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Our design services are subject to availability. Contact us if you want to find out if we’re available.
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No, but you can restore original section layouts and designs in just a few clicks by using the Layout Library. See the lesson called “Template Tools” in Site School to learn more.
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You will need a domain name if you don’t already have one and a Squarespace plan (Core Plan or higher).
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No. The usage license covers one website.
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Due to the digital nature of the product, we do not offer refunds. Please read the sales page carefully before making a purchase.
