WEBSITE WOES?
WE’VE GOT YOU.

Got questions? We’ve got answers. If you need help customizing your design or solving a Squarespace problem, you’ve come to the right place.

Our business hours:
Monday - Friday
9am - 5pm EST

Squarespace Resources

The Squarespace knowledge base is the most comprehensive source of tutorials for Squarespace users.

Contact Squarespace support if you have a question about Squarespace that is not answered in the knowledge base.

Have a question Squarespace can’t answer? The community forum gives you access to tons of Sqaurespace experts!

You’ll receive instant access to Site School, a course and tutorial library designed to help you customize the template. You’ll also receive a contributor invite from Squarespace that gives you access to your template in 1-2 business days.
Yes! We offer Done-for-You installation on your existing website as a bump at checkout. Learn more about here.
If you paid in full, ownership will be transferred within a week or so of when you accept the contributor invitation. If you chose a payment plan, ownership will be transferred after your last payment is made.
You can contact Squarespace support or go to yourdomain.squarespace.com/config/extendtrial while logged into your website. (Replace yoursubdomain with your internal Squarespace domain name.)
Yes! You can add as many pages as you want.

Our design services are subject to availability. Contact us if you want to find out if we’re available.
No, but you can restore original section layouts and designs in just a few clicks by using the Layout Library. See the lesson called “Template Tools” in Site School to learn more.
You will need a domain name if you don’t already have one and a Squarespace plan (Core Plan or higher).
No. The usage license covers one website.
Due to the digital nature of the product, we do not offer refunds. Please read the sales page carefully before making a purchase.